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SurveySensum: The AI-Native CX Platform
Unlimited surveys, omni-channel reach, and generative analytics that turn verbatims into actions before lunch.
The Bottleneck
Legacy CX suites were built for annual research studies, not for today’s always-on feedback loops.
Per-response pricing throttles insight, and text analytics cost extra.
SurveySensum is AI-native: unlimited data in, instant intelligence out, flat price.
Where SurveySensum Adds Speed & Impact
CX Jobs to Be Done | Old Way | With SurveySensum (AI-native) | Proof |
|---|---|---|---|
Launch an NPS / CSAT program | IT project (4–6 wks) + licenses | Drag-and-drop builder & WhatsApp rollout in 48 hrs | Large Healthcare Organization fielded 1M+ invites in the first month |
Understand the “why” in verbatims | Manual coding or Text-iQ add-on | GPT-powered clustering, sentiment & churn-risk scoring in minutes | Weekly analysis time cut from 8 hrs to 35 min |
Close the loop fast | Export to Excel → CRM | Auto-tickets fire < 2 hrs; alerts via Slack/Teams | 92% of detractors contacted within 24 hrs |
Control cost | Per-survey, per-user fees | Flat license; unlimited everything | Clients save 50-70 % vs. Qualtrics / Medallia |
Why Enterprise Leaders Choose an AI-Native Platform
Generative analytics included: No extra module, AI summaries, root-cause trees and predictive scores ship standard.
Omni-channel collection: Email, SMS, WhatsApp, in-app, QR; switch on / off per journey.
Two-hour human support: CX specialists jump on a call, not a ticket queue.
Rapid data migration: Import historic Qualtrics / Medallia surveys in days, preserve trendlines.
Security & compliance: SOC 2, HIPAA, GDPR and ISO 27001 out of the box.
Why I Partnered with SurveySensum
AI-native + value-native.
SurveySensum’s AI turns raw feedback into board-ready insight the same day, and their flat licence lets teams ask ten times more questions for half the spend.
When a tool delivers faster growth and lower cost, it belongs in the HauerX Holdings ecosystem.Jason Hauer, CEO, HauerX Holdings
Get Started
Action | Best for |
|---|---|
CX, Ops, Product & Research teams | |
CX leaders who need proof fast | |
Finance & Procurement |
Pilot: 30 days · flat fee · unlimited users & responses.
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