Board of Innovation has shared a Norican customer update reporting four AI applications live across sales and aftermarket service after nine months of working together.
The industrial equipment group faced a familiar operational challenge: expertise was spread across engineers, manuals and legacy systems. The engagement focused on applying AI within the business to support growth and service delivery.
In the accompanying testimonial, Norican CFO Declan Guerin describes changes in how the organization builds technology. Teams are working in sprints, testing minimum viable products and planning for scale. He says reviews with business and executive teams have generated demand for additional work with BOI.
The update provides an example of AI deployment in established industrial operations, where useful applications depend on company knowledge as well as technical implementation. BOI says more applications are in the pipeline.
For industrial leaders evaluating AI partners, the customer account offers a concrete view of deployment progress and the operating practices behind it.
