Serial Growth Lab

Jun 4, 2025

How GenAI Is Quietly Rewriting the Rules of Work, and What Enterprises Should Do Next

GenAI usage on the job jumped from 3o% to 43% in four months, and early adopters like the San Antonio Spurs are already reclaiming 1,800 staff hours a month (21,600 a year) without adding headcount, proving GenAI is now a productivity baseline rather than an experiment.

I just finished a 40-page deep dive from Stanford, the World Bank, and others on where GenAI is already changing the labor market. The findings line up with what we see every day across HauerX Holdings and our portfolio companies, and they point to an urgent mandate for enterprise leaders. Here are the headline insights and why they matter for your 2025 operating plan.

1. Adoption is moving faster than most roadmaps

A nationally representative survey shows U.S. on-the-job usage of large language models jumped from 30% in December 2024 to 43% by April 2025. That is a thirteen-point swing in a single quarter, the fastest four-month jump we’ve seen for any workplace tech.

Implication: If your internal AI program still sits in "pilot purgatory," the talent market is not waiting. High performers are already building daily habits with ChatGPT, Gemini, and Claude. You will either harness that energy or lose it to employers who do.

2. Productivity gains are real, but uneven

Workers who apply GenAI cut task time from 90 to 30 minutes on average, a 3× efficiency lift. Gains spike in writing, data analysis, and customer engagement tasks.

Implication: Treat capacity as the KPI. When we rolled out Ai Palette inside CPG innovation teams, ideation sprints shrank from twelve weeks to hours. With FifthRow driving venture validation and real-time market research, corporate venture groups compressed a month of desk research into a single afternoon, cut outside research spend by 60%, and surfaced higher-confidence go-to-market decisions. We measure the win in hours first, revenue second, showing reclaimed capacity on day one speeds budget approval and executive buy-in.

3. Skills, not roles, predict the next wave of value

Adoption is highest among younger, highly educated, higher-income professionals, especially in IT, marketing, and customer service. Rather than mapping "jobs at risk," map tasks that mix repeatable language work plus expert judgment.

Implication: Stand up cross-functional upskilling tracks that give every team an AI sidekick. Microsoft 365 Copilot now shaves an average of 37 minutes off a knowledge worker’s day by drafting emails, summarizing meetings, and surfacing buried docs. GitHub Copilot lets engineers complete routine code 55% faster, freeing them to focus on design and architecture instead of boilerplate. Together, these copilots capture day-to-day expertise, turn it into instantly reusable context, and keep skills compounding as automation scales.

4. Complement first, substitute later

Only 16% of respondents let AI "do the whole task." Most use it to draft, outline, or QA. That mirrors our client workshops: the biggest early wins come from co-pilot use cases that raise the floor for every employee instead of replacing a select few.

Implication: Position GenAI as a capability upgrade, not a headcount reducer. When the San Antonio Spurs embedded ChatGPT Enterprise across scouting, fan insights, and retail, they reclaimed roughly 1,800 staff hours every month, lifted AI fluency from 14% to 85%, and reinvested that time in higher-impact projects that deepen fan engagement and sharpen strategy. The takeaway: lead with the capacity you free and the new skills employees gain, and adoption will accelerate on its own.

5. The window for differentiated advantage is closing

The same study predicts rapid follow-on growth as AI tools move from tech enthusiasts to mainstream workflows. Market data on paid AI subscriptions is already climbing in parallel.

Implication: Early movers will compress cycles, out-price competitors, and set new service-level expectations. Lagging enterprises will find the productivity benchmark reset before their second pilot hits production.

What to do immediately

  1. Audit time, not titles. Identify the largest blocks of knowledge-worker hours tied to text, code, or data synthesis.

  2. Run a 30-day co-pilot sprint. Pick one high-volume task, add a custom GPT, and benchmark capacity shifted.

  3. Reinvest freed hours into initiatives that drive new revenue or widen margins, and measure dollars generated as the primary KPI; this capacity flywheel turns reclaimed time into compounding growth.

The research confirms what our portfolio proves: GenAI is no longer an experiment. It is a performance baseline. Enterprises that translate these insights into systems will outperform peers still tinkering on the sidelines.

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GenAI usage on the job jumped from 3o% to 43% in four months, and early adopters like the San Antonio Spurs are already reclaiming 1,800 staff hours a month (21,600 a year) without adding headcount, proving GenAI is now a productivity baseline rather than an experiment.

A five-gear framework: Strategic Problem → Existing Leverage → 10× Outcome → Frictionless UX → Self-Improving Loop, so any team can turn a single painful KPI into an AI flywheel that compounds value release after release.
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Jun 4, 2025

GenAI usage on the job jumped from 3o% to 43% in four months, and early adopters like the San Antonio Spurs are already reclaiming 1,800 staff hours a month (21,600 a year) without adding headcount, proving GenAI is now a productivity baseline rather than an experiment.

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