Serial Growth Lab

Mar 20, 2025

The Real State of AI: How Strategic Leaders Are Capturing Value in 2025

In 2025, the real winners aren't just experimenting with AI, they're strategically embedding it into their core business, aligning it to real growth levers, and moving faster and more systematically than their peers to create compounding advantages.

AI is no longer tomorrow’s promise; it's today's business reality. McKinsey's March 2025 global survey reveals a striking shift: 78% of organizations now utilize AI across at least one core business function, a significant jump from just 55% two years ago. Yet remarkably, fewer than 1% describe their GenAI strategies as fully mature. This substantial gap isn’t merely a challenge; it's your competitive advantage. Through my work at HauerX Holdings, I've observed strategic deployment of AI directly driving measurable outcomes, including increased revenue, improved customer retention, and enhanced competitive positioning for our partner companies.

Why CEOs Must Personally Lead AI Initiatives
One truth stands clear from our own experience and McKinsey’s research: CEO oversight of AI governance is highly correlated with achieving tangible bottom-line impact from GenAI. Organizations with active executive leadership consistently outperform peers without it. Larger enterprises gain strategic alignment and profitability, while smaller company CEOs uniquely impact their organizations by personally engaging in AI experimentation, using AI tools themselves, openly sharing their insights, and demonstrating AI's strategic value. Successful leaders don't delegate AI strategy; they exemplify and actively drive it.

Are You Overlooking AI’s Biggest Opportunity?
Here's a critical point many leaders miss: the highest value from AI doesn't stem from incremental automation but from fundamentally rethinking workflows around clear, outcome-based goals. Despite its profound EBIT impact, only 21% of companies have genuinely redesigned workflows to capitalize fully on GenAI. Leaders must clearly define desired outcomes and flexibly realign processes and tools around those objectives. For actionable insights and inspiration on workflow transformation, I recommend checking out our partner BOI (Board of Innovation), which specializes in Autonomous AI solutions that enable organizations to rapidly scale AI across functions and drive measurable impact.

Practical, Strategic AI Use Cases
The real impact of AI becomes clear when we look at practical, strategic applications across core business functions. Leading organizations are harnessing AI to drive significant improvements in efficiency, innovation, and customer satisfaction. Here are specific, high-impact use cases demonstrating AI’s transformative potential:

  • IT: AI-driven solutions adoption surged from 27% to 36% within six months, streamlining infrastructure management and significantly reducing downtime.

  • Innovation: Teams employing AI-driven platforms like FifthRow for insights and strategy achieve results up to 10 times faster, substantially cutting consulting fees.

  • Marketing: Real-time content personalization powered by GenAI boosts engagement and conversions by 20-25%.

  • Sales and Service: AI automation shortens service response times by 40%, dramatically improving customer satisfaction.

  • Software Engineering: AI-powered development tools reduce coding times by as much as 30%, accelerating product innovation cycles.

Strategically Managing AI Risks
Rapid AI adoption inevitably heightens risks around accuracy, cybersecurity, and intellectual property. McKinsey reports these as top concerns causing negative consequences. Effective organizations balance robust risk mitigation with innovation. Larger companies typically excel in systematic risk management, while smaller companies leverage their agility to adapt swiftly. Leaders should strategically align their AI risk approach with organizational strengths, creating resilient frameworks that secure innovation without stifling it.

Navigating Hub-and-Spoke Models: Enable Experimentation
Hub-and-spoke structures, where centralized expertise supports distributed implementation, are common but sometimes restrict innovation due to overly cautious central policies. A practical solution I've seen succeed is granting teams the freedom to experiment using independent platforms like FifthRow, either independently from centralized data systems or by treating the project as a services engagement powered by AI. This approach accelerates practical innovation and tangible results, overcoming organizational inertia.

Building Your AI Talent Pipeline
The shortage of skilled AI professionals remains acute. Nearly half of organizations foresee increased hiring needs. McKinsey highlights growing demand particularly for AI data scientists. Companies must prioritize comprehensive re-skilling programs focusing on technical expertise, adaptability, critical thinking, and ethical AI application. Additionally, considering alternative solutions like data-science-as-a-service can rapidly scale capabilities without long hiring processes.

Unlocking Multi-Modal AI's Potential
AI isn't confined to text and numbers. Multi-modal AI, integrating images, video, audio, and interactive experiences, deepens customer engagement and operational insight. While 63% of companies primarily use GenAI for text, over one-third generate images, and more than a quarter use it for coding. Leaders who adopt cross-functional, multi-modal strategies create richer, unified customer experiences and gain deeper operational insights.

Demonstrating Tangible AI Value

Organizations deploying GenAI report measurable, significant outcomes:

  • Revenue Growth: Retailers leveraging predictive AI achieve 15-20% sales growth through enhanced customer insights and targeted promotions.

  • Market Innovation: Teams using AI platforms like FifthRow rapidly deliver insights, strategies, and innovations at speeds up to 10x faster, significantly reducing costs and positioning themselves as market leaders.

  • Operational Savings: AI-driven predictive maintenance in manufacturing reduces maintenance costs by up to 30%, significantly decreasing downtime.

At HauerX Holdings, our focus remains on strategic, revenue-generating AI initiatives that far exceed incremental improvements.

Scaling AI with Strategic Discipline
Despite evident benefits, disciplined execution, not technology itself, remains the chief barrier. According to McKinsey, structured AI strategies, clear KPIs, and disciplined scaling significantly enhance outcomes:

  • Define clear KPIs early to measure outcomes like market speed, engagement, or efficiency.

  • Strategically pilot and methodically scale based on proven ROI.

  • Integrate agile AI governance to avoid policy stagnation.

Your Strategic Imperative:

AI isn't optional; it’s essential for competitive leadership. Reflect on these critical questions:

  • Are your KPIs clear, measurable, and aligned with AI strategy?

  • Have you genuinely reengineered workflows, or are outdated processes holding you back?

  • Does your AI governance empower innovation or restrict it?

Your competitive edge lies not in merely adopting AI but in harnessing its strategic potential effectively. Are you prepared to capture and sustain meaningful AI-driven impact?

About the Author

Jason Hauer is CEO of HauerX Holdings and an Inc. 500 honoree. He partners with commercial AI tech and solutions companies to turn ambition into market leadership.

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